S&R Technology Group Solutions

Case Study 1 - Advanced Surgical Direct

Industry: Medical Supplies Distribution

Situation - Advanced Surgical Direct of Mammoth Lakes, CA is a distributor of medical supplies. Their customers wanted them to provide a Business to Business online method of order entry. Advanced Surgical also wanted to have a total back end managed from their own web based Intranet.

Solution - S & R created an Intranet for them which allows Advanced Surgical to upload their physicians and medical supplies catalog of 15,000 products. From this catalog, the Advanced Surgical sales reps can select products to quote for their customers. The quotes developed by the sales reps can be printed or emailed to the customers. These quotes become the master pricing lists for the Extranet which S & R also developed as an integrated part of the web based solution. The Advanced Surgical customers can log in to the Extranet to view their own private quotes for the medical products. The customers can also place orders online.

Results - Advanced Surgical customers now save many hours of tedious order entry work with an easy to use online order entry system designed to minimize the customer effort in placing orders. Orders are now placed with greater accuracy and can be processed more efficiently by Advanced Surgical on the back end. The back end Intranet for Advanced Surgical allows them to process purchase orders to their suppliers. It handles all order invoicing and accounts receivable. It provides comprehensive sales tax reports by county for California sales tax. It also allows Advanced Surgical to process EDI transactions with their 3rd party order fulfillment and warehousing supplier.

Case Study 2 - IMCO, Inc.

Industry: Medical Supplies Distribution

Situation - IMCO, Inc. is an association management company which has 160 members who are companies in the medical supplies distribution industry. IMCO members have access to negotiated purchasing contracts from over 200 medical supply vendors. The vendors provide over 150,000 individual products for the member s to sell to their customers. IMCO was looking for an efficient method for members to have access to the large products catalog.

Solution - S & R proposed an extranet/intranet solution which allows IMCO to update their products catalog through the intranet and then have the members log in to the extranet and be able to search and down load the catalog.

Results - IMCO has been able to greatly increase the efficiency with which they communicate and share information with their members. Weekly mailings have been replaced by a weekly online newsletter which is sent by email. The monthly CD containing the entire product catalog has been replaced by the online catalog.

Case Study 3 - Dorchester County Sheriffs Office

Industry: Law Enforcement

Situation - The Office of the Sheriff in Dorchester County, South Carolina was in the process of upgrading their computer software which manages their prison population. The MIS department for the County which provides most of the general computer support for various organizations within the county was not able to provide support for this new software installation. As a result, the implementation schedule was slipping from the original estimates.

Solution - S & R was hired as a consultant to help resolve some technical problems with the implementation of the new software through the county's wide area network. S & R helped the administrative personnel of the Sheriff's Office to communicate with the software vendor, helped to identify bottlenecks in the implementation process and helped to get the project back on track. In the process of helping to support the new software, S & R developed an Intranet for the County which has enhanced the information gathering from the SQL databases that are being implemented with the new Jail Management software.

Results - The Sheriff's Office is now back on schedule with their implementation program. Employee confidence in the new software has been increased due to the new Intranet reporting features which provide daily management reports that help to keep the Jail Management database accurate and up to date in a timely manner.

Case Study 4 - Straight Ahead Ministries

Industry: Non Profit - Juvenile Justice

Situation - StraightAhead Ministries was in need of an upgrade to their existing web site and wanted to be able to interact more effectively online with the thousands of people who had attended their training classes and supported their ministry work with juvenile jail inmates. StraightAhead wanted an integrated solution which would allow the financial giving records and their mailing list to be combined. They were using two different windows based programs to handle the mailing list and the financial records.

Solution - S & R began the system upgrade by helping StraightAhead to recognize that an integrated Internet/Extranet/Intranet was their best answer to meet all their needs. S & R developed the perfect integrated solution for them. The site now handles the large mailing list, the financial giving records, online bookstore sales, class scheduling, student attendance records, student archives of past trainings, as well as the staff member sponsor giving records.

Results - StraightAhead has been able to expand and grow their training and ministry operations while keeping a small staff. StraightAhead staff members have access to all their information from any Internet connected computer. The maintenance of their giving records has become greatly simplified. The web site has grow in popularity with the ministry supporters.

The following are examples of other web sites which S & R has developed and is currently hosting.